Terms of Service and Privacy Policy.

Terms of Service and Privacy Policy

I. Terms of Service (TOS) 
These Terms of Service (hereinafter "Terms") govern the use of the website www.meandny.com (hereinafter the "Site") and the online video editing/creation service offered within. The Site is owned and operated by Meandny (hereinafter "We," "Service," or "Platform").

2. Service Description and Order Process
2.1. Service Content
Our Service offers digital content processing, including:

Editing of photos or videos uploaded by the Client.
Integrating the Client's uploaded photo onto a selected background and subsequent processing.
Delivery of the final processed digital product (which may be a video or a photo).

2.2. Placing an Order
Orders are completed in stages, upon payment on the Site. The Client must follow these steps:

Product Selection: The Client selects the desired service based on the available product options on the Site.
Form Submission: The Client completes the order form, providing their name, surname, and contact information (email, phone).
File Upload: The Client uploads the necessary material (photo/video) for the Service to be performed.
Payment: Service provision commences only after full payment is received.

2.3. Content Restrictions and Disclaimer
The Meandny Platform disclaims any and all liability and reserves the right to refuse service and cancel an order if the photo or video content provided by the Client:

Fails to comply with the Platform's internal requirements and ethical standards.
Contains illegal, sexual, explicit, offensive, or other sensitive information/material that violates applicable international standards, public decency, and generally accepted ethical norms for digital content
In such cases, the refund policy is governed by Section 3.

3. Pricing, Payment, and Refund Policy
3.1. Payment and Timelines

Service fees are listed on the Site for each product description.
Payment is made electronically via the payment processor Stripe.
The standard service completion time is 24 to 72 hours, depending on the complexity of the order and the current workload.

3.2. Refunds

Cancellation Before Service Commences: The Client is entitled to a full refund if the editing or processing of the material has not yet begun.
Content Violation: If an order is cancelled due to a violation of the content restrictions outlined in Section 2.3, the order will be cancelled, and the funds will be returned to the Client.
Completed Service: If the service has been completed, the final file uploaded, and the result matches the promised requirements in the product description, no refund will be issued.

4. Intellectual Property

Client Material: The Client confirms they own the copyright or have the full right to provide and use the photo/video material uploaded for the Service. The Client grants Meandny a non-exclusive, transferable right to use the uploaded material strictly for the purpose of performing the ordered service.
Final Product: Upon completion of the service and delivery of the final product (video/photo), the copyright to the product is fully transferred to the Client.
Marketing Use: Meandny may use the finished product in its portfolio or promotional materials only upon the Client's prior written confirmation or consent.

II. Privacy Policy

5. Information Collection
We collect the following Personal Data: name, surname, email address, phone number, country, city, and automatically collected data (IP address).

Tracking Technologies: We use Cookies and tracking tools (Google Analytics, Facebook Pixel) for website usage analysis, site improvement, and marketing purposes.

6. Data Use and Retention

Purpose of Use: We use the data to fulfill orders, communicate with the Client, improve the Site, and measure advertising effectiveness.
Retention Period: Personal Data is retained for one year, or until the Client requests its deletion (unless retention is required by legal obligations).
Sharing Data: Data is shared only with necessary third parties: Stripe (for payment processing) and Google/Facebook (for analytics and marketing).

7. User Rights
You have the right to request access to your data, rectification of inaccurate data, and deletion of your data ("Right to be Forgotten").

Effective Date: November 4, 2025